Recently, a seller reported that the reserved inventory he kept in the FBA warehouse suddenly decreased by more than half.
It is understood that before this time, the seller's inventory in the Amazon operation center was 330 pieces, but only 60 pieces were left on January 6.
The seller also revealed that the lost inventory quantity has not been converted into the available inventory quantity.
As a result, the seller opened a case to contact Amazon customer service at the first time, but the reply content of the customer service did not bring him substantive help.
At present, the seller's products are facing a shortage crisis.
In this regard, one other seller believed that it was possible that this part of the inventory was being transferred, which could be viewed in the "Daily Inventory History" at the back of the store.
"I'm also experiencing a similar phenomenon. Some stocks suddenly disappeared. I opened a case customer service and asked me to wait patiently for the investigation results." A seller said.
Another seller said that as long as the case was opened, Amazon would send its warehouse staff to investigate. Once it was determined that these stocks were damaged or lost, the seller could apply for logistics compensation.
In fact, for most sellers, the sudden loss or damage of goods reserved in the FBA warehouse will disrupt their store sales plan.
Although Amazon has a logistics compensation policy
Then, why does the quantity of reserved inventory stored in Amazon warehouse decrease?
First, after the goods arrive at the Amazon warehouse, Amazon staff may redeploy the goods to other operation centers according to the sales of the products.
The purpose of this operation is to enable the product to be distributed to consumers in the shortest time.
Second, after some goods arrive at Amazon's operation center, warehouse staff will sort and package the goods, put them in storage, and re measure the weight.
These operations take a lot of time to complete, and then the product can be put on the shelves normally.
In conclusion, in most cases, the seller's goods stored in Amazon's warehouse will be completely saved. If the seller finds any clues, he should immediately contact Amazon for investigation.
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