One of the biggest concerns for Amazon sellers is the sudden suspension of their accounts. Especially in the context of this year's wave of account blockades, some of the top selling accounts that have been blocked have not yet been unblocked, and the losses can be imagined. Recently, another batch of Amazon accounts were suddenly suspended
20 Amazon accounts suddenly hung up
I seem to have scanned the account number today. Have you had a large-scale second review? "Yesterday morning, an Amazon seller asked in the group. According to feedback from sellers, a batch of accounts suddenly hung up yesterday, most of which were newly registered accounts, and it is suspected that the relevant review of the Amazon platform is being tightened.
A seller shared their experience on an industry forum:Company'sMore than 20 accounts have suddenly been suspended, all of which belong to Amazon's US website, and there have been no violations during operation. And before the account was blocked, there was no warning from the platform.
Another seller also had a similar experience, claiming to have hung up eight sets of stores this morning, all of which were newly registered.
above-mentionedSellers with over 20 blocked accounts have received an email:
The content is as follows:
Hello,
YourThe Amazon. com seller account has been deactivated. Your merchant information has been removed. Please ship any outstanding orders to avoid further impact on your account. Within 90 days after receiving this notification, you can contact disbursement-appeals@amazon.com Request payment of funds. We will conduct a separate investigation to evaluate your account. If we discover that you engage in fraudulent, fraudulent, or illegal activities, abuse our systems, or repeatedly violate our policies to protect our customers and sales partners, we may withhold some or all of the funds in your account.
Why did this happen?
We are unable to verify the information related to your seller account, or have not received any new information about your product information or sales history.
You can check theView your account performance or select account status on the main screen of the Amazon seller application on iOS or Android devices" The account status ^ ^ page will display your account's performance in meeting the performance indicators and policies required to sell products on Amazon.We may not reply to any further emails regarding this issue”
Looking at the email alone, Amazon did not clearly explain the reason for blocking the account, which left the seller confused. It was believed that this was a high probability of encountering a second review. However, sellers with relevant experience said that the emails received by the second review usually require the seller to provide a water and electricity account, but this email did not contain any relevant information.
Further introduction of the seller whose account has been blocked,Suddenly hanging upMore than 20 accounts have been registered by themselves without purchasing links through service providers, including a new account that has just been registered for more than ten days. These accounts had previously passed postcard authentication, but did not trigger video verification.It takes about a week for the account to be registered.
Coincidentally, another seller stated that on this dayThree US website accounts have been scanned, suspected of second instance, and the emails they received are the same as those of the seller who was banned as mentioned above.
It looks like a second trial, but the email is different from the previous second trial. "The seller was confused, and after clicking on the appeal entrance, it was the second trial window that appeared, requesting to reactivate the account by providing bills for natural gas, electricity, water, or internet services.
The seller confirmed that these accounts are reliable information of their own people, respectivelyRegistered in April, July, and November. Previously, the account had undergone address verification but did not trigger video verification. Their account complies with regulations for promotion and advertising, without any illegal operations, and their business license is completely normal, and they are also declared every quarter.
Upon hearing this, a seller concluded that if the license is normal and they register themselves, and the link is normal without any service provider participating, it may only be unlucky to be scanned for second instance.
Amazon Iron Fist Second Trial, Seller's Backend Funds Transferred
Previously, a seller claimed that after the new account registration was completed, the account was suspended due to a review of not uploading the product. However, in this seemingly second review event, the seller's account was not idle and the product was uploaded normally. However, the account suddenly hung up while the goods were in transit.
According to informed sellers, there have been many issues with newly registered accounts recently. It is said that Amazon is moving towards video authentication, controlling the number of new accounts. Accounts without videos will trigger a second review, and it is not easy to pass the review.
Some peers have also stated that if video verification was encountered during the previous account registration process, there would be no issues during Amazon's batch review. Some sellers also proactively triggered video review to avoid sudden account suspension in the future.
According to previous cases, some sellers claimed that self registered stores require postcard and video verification. Video verification only requires the legal representative to pronounce the company name and answer the basic identity information questions of the verification officer. All other matters can be answered by someone else, which is nothing more than displaying the legal representative's ID card and business license. The only thing to note is that the self registration video verification time is only half an hour, and if the timeout is not completed, a new appointment time needs to be made to verify again.
In this incident, the successful seller hung up multiple accounts at once, and this is not an exception. This issue is indeed a bit scary. andIn various audits, the second instance has always been seen as a challenge by sellers due to the difficulty of appealing.
this yearIn early April, Amazon suddenly launched a large-scale account scan, and many sellers triggered a second review. Whether it was self registered accounts or accounts registered through the link under the investment manager, accounts that had passed the first or second review, all were affected and deeply implicated.
After the incident, multiple sellers actively rescued it, but soon after, Amazon launched another round of account scanning,4.2 SteelThe blocked accounts that have been scanned once were the first to bear the brunt, and were then grilled on the fire. Some blocked accounts have not yet appealed and have been re scanned; Some accounts that have just successfully appealed have been scanned again and returned overnight before liberation——It has been banned again. haveThe seller's mentality collapses, calling itThird instance orFourth Review:There's no end to it, the second and third reviews have been passed, and the account that just passed last week has been blocked again
After being scanned, many sellers insisted on appealing and submitted various materials hoping to retrieve the banned account, but few successfully appealed. A Japanese website seller stated that their account was blocked in section 4.2 and a total of 48 non duplicate documents were submitted. The appeal was finally successful, but only three hours later, the seller faced a third trial.
Yesterday, some sellers reported that the funds in the backend have been transferred from accounts that were previously reviewed due to fake links,The money has been confiscated and no emails have been sent, "said one seller.
It has to be said that Amazon's various audits are still stricter. Remind sellers to use clean materials when registering a new account, and to avoid illegal operations such as brushing orders and reviews after registration to ensure compliance with account operations.