recently, an announcement on Amazon's official website about the rejection of the shipment attracted the seller's attention.Amazon said in its announcement that from April 1, 2022, if the seller continues to operate with AmazonThe center sends the following 3 kinds of shipments,This shipment may be rejected.At the same time, Amazon may suspend the permission of the seller to send other shipments to the Amazon operation center.These three types of shipments are:（1） After the seller approves the warehousing planDelete shipment;（2） The seller sends the shipment in the wrong route, that is, the shipment is sent toerrorAmazon operation center;（3） Seller sendsIncompleteThe shipment of, for example, a shipment in the Canceled or Deleted status.
(Email screenshot provided by the seller)After the announcement by the news officer, the information about the rejection of the shipment that had been widely spread in the seller's circle was confirmed, which caused some joy and some sorrow.
(Screenshot provided by the seller)Of course, Amazon will notify the seller in a timely manner if it finds nonconforming shipments. If the seller continues to send non-conforming shipments after receiving the warning, Amazon mayTemporarily prohibit sellersDeliver goods to its operation center.Only after rectification by the seller can the goods be delivered again:1. Send an email to Amazon to confirm that you understand relevant logistics policies;2. Provide an action plan (POA) to ensure that the next shipment complies with Amazon's new policy.In order to prevent the goods from being rejected after arrival, thus missing the delivery time,The seller is advised to pay attention to these points:1. When creating a shipment plan, you should specify the quantity and volume of the shipment to be transported and other information that may affect the distribution of arrival items;2. After approving the warehousing plan, be sure toaccording to scheduleTo deliver the shipment to Amazon's Operations Center;3、After the multi destination warehousing plan is approved,Do not delete shipmentsOr some of them orBy the wrong wayLine ShippingAnd ensure that all shipments are delivered to Amazon's operation center within 30 days.4. Make sure your shipment number label is clearly visible.5. Communicate and cooperate with your carrier to ensure that your shipment is delivered to the address on the shipping label.of course,In the process of implementation, Amazon is still quite humanized:Due to various circumstances and uncertainties,The number of shipments may vary slightly. Therefore, the seller can edit the number of items in the shipment, but at mostThe original quantity is 5% higher or lower (up to 6 items).For sellers using the Amazon Mall Network Service (MWS), you can edit the number of items in the shipment, which is at most 5% higher or lower than the original number (up to 10 items).In view of the fact that the seller is still unclear about some issues, we have collected the issues that the seller is more concerned about for your reference.1. The shipment is already in transit,At this time, cancel the transportation plan or delete some goods in the batchWill Amazon Operations Center receive the shipment?Will not receive.At this time, you need to contact your carrier to return the shipment to your domestic receiving address as soon as possible.2. The warehousing plan has been created for more than or equal to 90 days, but the shipment has not yet arrived at Amazon's operation center,Amazon therefore closed its warehousing plan. When the shipment arrives, will Amazon's operation center still receive the shipment?Will receive.Considering that the timeliness of arrival shipment may be affected by uncertain factors, Amazon Operation CenterThe shipment will still be received.However, you must fully consider the logistics, weather, customs clearance, carrier and other factors when sending the subsequent shipments,Ensure that the shipment is delivered to the correct Amazon operation center in a timely manner, without affecting subsequent shelves and sales.What is the real name delivery system of Amazon's new deal FBA, and the carrier and tracking information required for shipments?In fact, all sellers know that Amazon's adjustment of FBA's listing policy is fast changing. It was released in OctoberFBA warehouse delivery mustThe rules of real name system are still in our ears.The so-called real name system means that "the FBA number of the goods delivered to the warehouse must correspond correctly, or they will not be available on the shelf."
The basic information of this policy is:1. Amazon warehouse delivery requires real name system;2. The expired or invalid FBA code may be rejected or unavailable by Amazon.The launch of this policy, playing with some sellers and Amazon"Hide and seek".Because Amazon's policy of restricting warehousing has always been in place, many sellers are taking advantage of the fact that they can still create plans,A lot has been builtDelivery plan is ready, and then send the information of the shipment plan to the inventory when necessary.However, such delivery plans are easy to be cancelled by Amazon officials.As a result, some sellers took risks and insisted with the customer service to restore the cancelled goods,Use a quiltThe information of the cancelled shipment is sent to the inventory,This causes the fact that the goods are in transit, so AmazonIt will not be rejected.The threshold of this method is very low. Most sellers have used this method,So many sellers think that this policy tightening may be related to this matter.
Of course, the risk of shipping the ineffective FBA number is considerable. If the shipped goods are never deliveredFor the seller, it not only occupies the inventory, but also has a negative impact on its turnover.Few sellers will do this, so this policy is only for some sellers and has no impact on most regular sellers.The root of this is that the real name delivery system and the corresponding correct coding of the goods that must be warehoused are required, which is essentially enhanced by AmazonThe warehouse entry reservation mechanism is one of the means to prevent the warehouse from exploding, which is ultimately to facilitate Amazon to better receive the warehouseShipment.Warehousing and logistics are the lifeblood of e-commerce. Also in October, Amazon issued a new logistics rule:"From October 1, 2021, Amazon Logistics sellers mustEnter the carrier name and tracking information (if any)To provide tracking information before the shipment arrives at the operation center. This change does not apply to sellers using Amazon's cooperative carrier program or Amazon's cross-border logistics services, because Amazon will generate tracking information for such sellers. "
At first glance, the above policies have little impact on sellers and can reduce the risk of stock out.However, sharp eyed sellers found that the policy finally had one sentence:Amazon will measure the defect rate of tracking information according to the lack of tracking information of each shipment of the seller.Following this clue,The seller found that if the tracking information defect rate is too high, he will be punished by Amazon, the details are as follows:From October 1, 2021, for all shipments sent to Amazon by carriers contacted by the seller, Amazon will measure your tracking information defect rate within 30 consecutive days based on the lack of tracking information. The defect will be displayed in the Issues tab of the Seller Platform Shipment List page.In the future, the seller may need to identify each defect (the implication is to supplement tracking information) before creating a new shipment. If the seller's defect level reaches "important", Amazon may restrict the seller to create new shipments to Amazon within 24 to 72 hours.That is, since October 1, if the sellerNo service provider or AGL cooperated with AmazonThis undoubtedly adds a lot of work.More importantly, if the seller does not provide the logistics tracking information to Amazon in a timely manner, the possibility of receiving delay increases dramatically! Amazon even prohibits the creation of shipments because of the tracking information defect rate problem.After sorting out the New Deal, it is found that the impact on two types of sellers is great:first kindSellers using Hika or Kappa channels.Because of this kind of shipping channel, freight forwarders basically cannot provide tracking codes. Even if some freight forwarders have tracking codes, they only provide tracking numbers for the whole bill.A logistics provider said: "We can provide the tracking number and POD of the whole bill for shipping card, but Amazon has a hard ruleIt's unnecessary to ask for a tracking number for each shipment。 This is undoubtedly to prevent customers from using Kapai, forcing everyone to send by express. "If we replace the sea card and card pie with the sea card and express, it will undoubtedly increase the logistics cost of the seller. Category IIIt is also very unfavorable for sellers who are used to creating shipments in advance.Some sellers have analyzed this: as for the current situation of frequent changes in freight, some sellers have built the goods in advance and selected the carrier. Later, due to the change in freight, they may need to change other transportation channels.In this way, the tracked logistics carrier is different from the carrier selected in advance when creating the shipment, which leads to the mismatch between the carrier and the logistics tracking number, and the system cannot automatically capture effective tracking information.In addition, some sellers used previously cancelled shipments to make breakthrough shipments. After the implementation of the new policy, even if UPS was used for shipping in the later period, the waybill number could not be saved. Amazon virtually blocked the way of breakthrough shipments. (The first line of cross-border e-commerce)