As a well-known sports brand, Nike sneakers not only guarantee product quality, but also provide excellent after-sales service. Below, we will provide a detailed introduction to Nike's after-sales service policies for board shoes, so that consumers can better understand and enjoy the after-sales service guarantees provided by Nike.
1、 Return and Exchange Policy
The return and exchange policy for Nike board shoes is usually carried out within 30 days after purchase. Consumers can purchase Nike sneakers through Nike's official website, Nike physical stores, and authorized distributors. After purchasing, if a return or exchange is required due to quality issues or inappropriate size, consumers can contact Nike customer service or go to Nike physical stores for a return or exchange. It should be noted that when returns or exchanges are required for reasons other than quality issues or inappropriate sizes, a certain handling fee may be charged.
2、 Repair and maintenance services
Nike board shoes provide free repair and maintenance services, including sole wear and tear, upper cleaning, zipper replacement, etc. Consumers can send the shoes that need repair to Nike's official repair point or designated repair agency for repair. During the repair process, consumers need to provide purchase vouchers and repair application forms. It should be noted that if the repair is caused by abnormal use or human damage, a certain amount of repair fees may need to be paid.
3、 Complaint and suggestion channels
If consumers encounter any problems or have any suggestions during the purchase and use of Nike sneakers, they can make complaints and suggestions through Nike's official website or customer service hotline. Nike will carefully handle consumer complaints and suggestions, and provide timely responses and solutions.
In short, Nike's after-sales service policy for board shoes is very comprehensive, providing consumers with comprehensive protection. Consumers can confidently enjoy the after-sales service guarantee provided by Nike when purchasing and using Nike sneakers.