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Last week, the sellers of Amazon Europe, the United States, Japan and other different sites were all blocked, and people in the seller circle were worried for a while.
However, on Monday, one of the sealed sellers said that,In the absence of a complaint, his account was automatically restored.The seller revealed that he opened a case to ask the customer service why he was blocked after being blocked, and was told that it was because of his shop in the United States, which was related to the European account that KYC failed to approve two years ago.Scan the code at the end of the text, join the pure seller communication group, manually screen, and have elite contactsLater, the seller had not come and complained, and suddenly received an email from Amazon saying that everything was back to normal.At present, the listing status of all products in the seller's shop is normal."Most of the accounts blocked this time were operated in violation of regulations during the operation process, and those that failed to pass the KYC audit should be recovered," said an industry insider.Another Japanese website seller said that his account was also unsealedThe seller said that he also failed to pass the KYC audit in Europe, which led to several other site accounts sitting in tandem. Now he is back in Japan.Surprisingly, the seller did not complain and his account automatically returned to normal,It's just that Canada and the United States have not been unsealed yet。It is worth mentioning that one seller successfully restored his sales authority through appeal, and shared some appeal skills with other sellersThe letter of appeal roughly means that when operating the stores in the US station, there were illegal operations (manipulation comments), and they were punished as they should have been. However, in the process of operating the European station, there were no illegal operations, and they have been operating in compliance.Unfortunately, a seller tried this method but failed.(authenticity to be confirmed)At present, most of the sellers' accounts that have been repeatedly sat down have not been unsealed, which is an example.According to the existing information, it seems that some clues can be seen: these unsealed accounts are either failed to pass the KYC audit of the associated account, or caused by a miscarriage of justice.Therefore, as long as it is not blocked due to the second swipe, the seller has a certain chance to recover the account through appeal.In addition, some sellers whose accounts have been restored received this email from Amazon.In the email, Amazon said that in order to maintain the order of the platform, it was inevitable that there would be a miscalculation in the audit, and expressed its apology to the seller who was wrongly sealed.As we all know, Amazon has apologized twice for misjudgmentAs early as May 2019, many sellers' accounts in China were blocked due to Amazon's judgment that they were abusing variants and operating comments.Later, these sellers believed that their accounts did not have the above behavior, which was a misjudgment. After a complaint, their accounts were finally unsealed, and Amazon apologized to these sellers.However, these sellers who were wrongly sealed lost many orders and spent a lot of time during the appeal period."Less apology, more sincerity is better than anything," said a seller reluctantly.(New media of cross-border e-commerce - blue ocean Yiguan website domain news)
