Attention! Dunhuang Network will comprehensively upgrade the seller service system


Author:Li Kai
Source: ennews

Recently, Dunhuang website released a new announcement stating that it will comprehensively upgrade the seller service system.


Dunhuang website stated that,In order to better serve the vast number of sellers and enhance the user experience of buyers, Dunhuang Network willStarting from January 2022, a series of new policies and rules will be introduced to comprehensively upgrade the seller service and management system.


Firstly,Dunhuang website pointed out that,To promoteround turnThe transaction is completed, improving the buyer experience, and supporting sellers with the ability to fulfill the contract. The platform will launch a new order forwarding service.Sellers check on the official website of Dunhuang websiteAbout AddingNotice on the Management Rules for Order Transfer Service,Understand specific information about policies.


secondly,Dunhuang website stated that,In order to shorten delivery time and improve the shopping experience for buyers,In 2022, the platform will shorten the stocking time requirements for "ready to stock" products,Sellers check on the official website of Dunhuang websiteAbout shorteningNotice on the duration of goods to be prepared,Understand specific information about policies.


Once again, Dunhuang website emphasizesIn order to provide differentiated punishment measures based on the severity of violations, better help sellers gradually understand and learn rules, reduce violations, and reduce the impact of punishment measures such as store blocking and deadline freezing on the normal operation of the store during the store operation period, the platform has made significant adjustments to the punishment rules.Sellers check on the official website of Dunhuang websiteUpdate Notice on Dunhuang Online Seller Violation Management Rules,Understand specific information about policies.


Besides,Dunhuang website reminderSellers,The payment and renewal of usage fees for the DHgate platform on Dunhuang Network in 2022 has been completedSuccessivelyStart,To express gratitude for the support of old sellers for many years, the Dunhuang website platform usage fee policy will continue to provide two exclusive discounts for old buyers:


1The platform usage fee starts to be charged fromOn January 14, 2022, the usage fee period will be calculated from the date of successful payment, with a validity period of 1 year. During the payment period, sellers can enjoy:


Attention when going overseas! Dunhuang Network will comprehensively upgrade the seller service system


2Execution of first payment of platform usage feeOne year lump sum payment. The platform has launched a "limited time gift" incentive package, which means that payment will be completed before January 31, 2022, with a free 6-month usage period; Payment will be completed before February 28, 2022, with a free 3-month usage period.


It is worth noting that,The platform usage fee payment entrance will be in the form of a pop-up window for the future platformStarting on January 14, 2022,Dunhuang website noticeSeller onThose who complete the payment before March 31, 2022 and fail to pay the fee on timesellerWill be considered as exiting platform operations.

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